A Group committed to sustainable and responsible development
The Group’s strategy is to invest in three aspects of corporate social responsibility, namely economic (our core business), social and community, based on a responsible human resources policy and engagement with civil society, and environmental responsibility.
Thus the Group has adopted five major commitments in each of the retail chains and at all levels of the company, applied to all areas from strategy to operating practices:
- Building a sustainable relationship with our customers
Since its origin, the COFIDIS Participations Group has paid particular attention to constantly improving support for its customers, whether in managing their credit, their budget or their bank account.
- Supporting economic development
Consumer credit is an essential tool to sustain household consumption, both in France and other European countries. Credit is a financing solution for everyday consumer goods.
- Promoting a policy of responsible human resources
Because its staff is so diverse, the COFIDIS Participations Group is committed to personal and career development and implements a responsible human resources policy. Managers promote close relationships based on independence, openness and trust. They are encouraged to conduct individual assessments and hold regular discussion meetings with their teams.
- Combating exclusion
Committed to human rights and all forms of diversity, the COFIDIS Participations Group has established partnerships with a range of organisations to help people in need.
At local level, retail chains thus support a lot of associations, either though funding or the involvement of teams on the ground. (Jardins de Cocagne, Telethon, Face Foundation, Alliance Networks and Crésus)
- Limiting the impact of our activities on the environment
The Group has introduced a range of measures to reduce its environmental footprint, including computerisation of documents, building design in line with French high environmental quality (HQE) standards, eco-friendly use of consumables and others. Retail chains have also introduced initiatives to increase staff awareness of environmental issues and to ensure they are actively involved in promoting change.