Logo Cofidis

#Portugal

1996 Year of creation 739 Collaborateurs 2 199 M€ Gross Outstanding Loans

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Transforming its commercial model

With a presence in Portugal dating back to 1996, COFIDIS has grown into the leader and No. 1 recognised brand in the personal credit market by developing partnerships for point-of-sale financing options.
Cofidis Portugal has also made its entry to a number of traditional retail sectors, including sound equipment, IT, electrical appliances and mobile telephony.

Cofidis also introduced a new range of credit products with a major focus on project loans with competitive interest rates.

“Taking Care”, a new business plan

The “Taking Care” plan aims to improve the alignment between the business strategy and brand positioning strategy. It will be implemented throughout the year and enables customers and employees to engage with the company.

Customer service quality rewarded

Cofidis Portugal introduced a cross-sector quality control process to evaluate call quality and conduct post-call surveys to assess customer satisfaction.
Cofidis also launched a new website to offer its customers advice on personal financial management to improve the brand’s reputation and position Cofidis as a key partner for budget advice and support.

Executive Committee

Sébastien HAQUETTE

Sébastien HAQUETTE

Managing Director

Nuno FERNANDEZ

Nuno FERNANDEZ

Auto Director

Maria SILVA

Maria SILVA

Marketing and Customers Director

Licínio SANTOS

Licínio SANTOS

Partnership Director

Manuel NÓBREGA

Manuel NÓBREGA

Recoveries Director

Benjamin SIMÕES

Benjamin SIMÕES

Organisation Director

Rogério FERREIRA DO Ó

Rogério FERREIRA DO Ó

Finance, Legal and Risk Management Director

Cláudio PIMENTEL

Cláudio PIMENTEL

IT Director

Margarida PENA

Margarida PENA

Human Resources and Logistics Director

Informations Coronavirus

Le Groupe Cofidis Participations est entièrement mobilisé pour assurer la sécurité de tous ses collaborateurs, clients et partenaires, dans l’ensemble des entités où il est présent en Europe.

En cette période inédite, le Groupe reste engagé en assurant au mieux la continuité de ses services, tout en étant responsable et en respectant les indispensables précautions sanitaires.

Ensemble nous traverserons cette expérience inédite en restant solidaires, responsables et bienveillants.
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